Information & Facts
There are a number of hotels located close to the airport along
National Highway 8, Mahipalpur, which cater to all budgets.
Metered taxis are available at the airport but it is best to use
pre-paid taxis. The Airports Authority of India offer pre-paid taxi
service for arriving passengers. Approved fares for various
locations are displayed at the taxi counters located inside the
Arrivals halls. Pick-up points are just outside the terminals. The
fare is fixed at Rs.13 for the first kilometre and Rs.7 for
subsequent kilometres, with 25% extra from 11pm to 5am. Travel time
to the city is about 30 minutes.
Parking garages are just 300 feet (100m) from Terminal 1, and
there is a multi-storey garage attached to the International
Terminal. The parking at Indira Gandhi International Airport is
divided into general parking and premium parking. Parking rates
start at INR 50 for the first 30 minutes and go up to INR 600 per
day for general parking. Premium parking is INR 70 for the first
half hour and INR 900 per day.
Passengers willing to brave the often crazy streets of Delhi in
a car will find the airport's only car rental operator, Carzonrent,
just after the customs area in the arrivals section of Terminal 3.
The company offers a variety of cars as well as a chauffeur-driven
service. Other companies, such as Avis and Hertz, operate from New
Train: The airport express Delhi Metro line connects the airport
to central New Delhi. It operates from Terminal 3 between 5am and
11pm. Trains run at 20-minute intervals. The INR 80 tickets can be
bought from the automatic ticket machines or at a manned
Taxis: New Delhi's airport is well known for scams related to
taxis and taxi fares. Passengers are advised to take a prepaid
official airport taxi rather than trying to negotiate a fare with
unofficial taxis outside the airport. The official airport taxi
companies are Easy Cabs, Mega Cabs and Meru Cabs. Taxis fares into
New Delhi vary, depending on which part of the city you're heading
to, but fares are all calculated at a rate of INR 20 per kilometre
during normal hours and INR 25 per kilometre between 11pm and
Bus: Delhi Transport Corporation (DTC) buses run every 30
minutes between the airport and central Delhi's Interstate Bus
Terminal and Connaught Place. The buses can be found at the
'staging area' near Terminal 3 and opposite the Centaur Hotel. The
free DIAL shuttle runs between the staging area and the terminal
every 15 minutes, 24 hours a day. Bus fares from the airport cost
between INR 25 and INR 100, depending on your destination.
Concessions are available for parents buying tickets for their
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The departure tax is INR 500 on most international
flights and INR 150 on flights to neighbouring countries. The
amount tends to change quite often so it is best to check with your
ticketing agent. It is also often included in the ticket
Money and communications: Several international and domestic
banks have ATMs at the airport. Travel insurance services and
currency exchange facilities are also available, as are public
telephones and a post office.
Luggage: The lost and found office is located in the domestic
terminal (Terminal 1) and open from 9.30am until 6pm from Monday to
Friday and until 1.30pm on Saturdays. Baggage wrapping and a left
luggage facilities are available. Prices for storing luggage depend
upon the size of the bag or suitcase and start at INR 60 for a
small item (up to 7kg) for two hours and up to INR 120 for larger
items (items over 20kg). Daily rates range from INR 150 to INR
Conference and business: Business facilities are best in
Terminal 3's airline lounges. The airport has a number of work
booths with power points for laptops and mobile phones. Airline
lounges have business facilities including printing, faxing and
work stations. For conferences there are a number of hotels located
at or in the vicinity of the airport, including Centaur Hotel and
the Radisson Hotel.
Other facilities: The airport offers parents complementary
strollers, a kids play area and baby changing rooms. There are also
foot massages available, a smoking area, shower facilities, prayer
room, drinking water fountains, medical facilities and a pharmacy.
There are also sleeping pods available at an hourly fee.
Wi-fi: Wi-fi is available throughout all areas of the airport.
It is provided by Aircel and is free for the first 20 minutes.
However, passengers need a mobile phone in order to register for
Information: The main information desk is just outside the
duty-free shop in Terminal 3's international departures hall, and
there's another next to Costa Coffee in the main hall. There are
information desks both before and after security in Terminal 1.
Shopping: Shopping options at the airport range from beauty and
wellness products to electronics, books, fashion accessories and
souvenirs. Terminal 3 has many more options than Terminal 1. Some
popular shops include Delhi Delite, Fab India for last-minute gifts
and souvenirs, or Electronixity for electronics and accessories.
Bijou Blanc, Accessorize, Da Milano and Hugo Boss all sell a range
of fashion items and accessories. The duty-free shop is located in
the international departures section.
Food and Drink: Indira Gandhi International Airport has a great
selection of eating options ranging from quick pre-flight snacks to
fine dining or post-flight coffees. Bars include The Good Times
Bar, DareDevils Bar and Ember in Terminal 3's departures area.
Coffee cafés range from Costa Coffee and Caféccino. Other options
include a Haagen-Dazs, Curry Kitchen, Dilli Chaat, Domino's Pizza,
KFC and McDonald's. Most restaurants are located in Terminal 3, but
there are some in Terminal 1.
Although English is generally used for official and
business purposes, Hindi is the official language and is spoken by
about 40 percent of the population. Urdu is the language common
with the Muslim demographic. India has a total of 22 official
The currency is the Indian Rupee (INR), which is divided into
100 paise (singular paisa). Major currencies can be changed at
banks, and authorised bureaux de changes. It is impossible to
obtain rupees outside India, but no matter what time you arrive in
India there will be an exchange office open at the airport. It is
illegal to exchange money through the black market and it is
advisable to refuse torn notes, as no one will accept them apart
from the National Bank. It is best to change money into small
denominations. Travellers cheques and major credit cards are widely
accepted, particularly in tourist orientated establishments. ATMs
are not generally available.
Terminal transfer shuttles connect Terminal 3 and Terminal 1.
The shuttles are free and run every 20 minutes. Some domestic
airlines (Air India, Indian Airlines, Jet Airways and Kingfisher)
operate from the International Terminal so it's best to check with
your airline before mistakenly transferring terminals.