Information & Facts
Business in Luxembourg is usually conducted in French, though
some German and English is also used. Translators are readily
available, but some effort at speaking French will be appreciated.
Business tends to be conducted formally, beginning with a handshake
and an exchange of business cards. Punctuality is essential. Dress
is formal, with a suit and tie the norm. Surnames and titles are
usually used. Luxembourgers are polite and cautious, and it is
important to build personal relationships. Business hours are
usually 8.30am to 5.30pm Monday to Friday, often closing for an
hour at lunch.
Luxembourg's weather is generally temperate, with the warmest
months from May to September. Snow is possible in winter, and the
northern area is wetter and colder than the south.
The country code for Luxembourg is +352. The outgoing code is
00, which is followed by the relevant country code (e.g. 0044 for
the United Kingdom). City/area codes are not in use. The country is
amply covered by GSM mobile phone networks and there are several
Internet cafes in Luxembourg city.
Luxembourg's motto is "
Mir wëlle bleiwe, war mir sin" - which means, "We want to
remain what we are." This idea gives potential visitors to
Luxembourg a good idea of what to expect: a society with a proud
and stable culture, closed off to foreign influences, and marked by
formal (even ceremonial) social interactions. European visitors
will find Luxembourg's social milieu to be very similar to that of
France or Germany, although perhaps with a greater suspicion of
spontaneity to boot. Be sure not to put your feet up on tables or
chairs, or to point your finger when referring to someone, as this
is considered rude. Body language is generally quite muted in
Luxembourg, and it is considered impolite to inquire about
someone's private affairs unless you know them well.
Travellers over 17 years arriving from non-EU countries do not
have to pay duty on 200 cigarettes, or 100 cigarillos, or 50
cigars, or 250g tobacco, or a proportional mix of these; 1 litre
spirits with alcohol content higher than 22%, or 2 litres dessert
wine not exceeding 22% and sparkling wine, and 2 litres table wine;
perfume up to 50g or 250ml eau de toilette. Other goods include
beer, gift items and souvenirs to the value of EUR175 per adult or
EUR90 for children below 15 years. Providing goods are bought for
personal use, there are no restrictions on carrying tobacco and
alcohol between the 15 original countries of the EU (including the
UK), with the exception of Finland, Denmark and Sweden.
220 volts, 50Hz. European-style two-pin plugs are
No vaccination certificates are required for entry to
Luxembourg, and there are no health risks associated with travel to
the country. British citizens should carry a European Health
Insurance Card (EHIC), in order to qualify for free emergency
medical treatment. Medical insurance is recommended.
The official language in Luxembourg is Letzeburgesch, a
conglomerate German/French dialect. French and German are commonly
used, and English is widely spoken.
The currency in Luxembourg is the Euro (EUR), which is divided
into 100 cents. Foreign currency and travellers cheques can be
exchanged at all Luxembourg banks and bureaux de change, as well as
the airport and post office Major hotels will also exchange cheques
and currency, though rates are high. Major credit cards are widely
The borderless region known as the Schengen Area includes the
following countries: Austria, Belgium, Czech Republic, Denmark,
Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy,
Latvia, Lithuania, Luxembourg, Malta, The Netherlands, Norway,
Poland, Portugal, Slovakia, Slovenia, Spain, Sweden and
Switzerland. All these countries issue a standard Schengen visa
that has a multiple entry option, and which allows the holder to
travel freely within the borders of all the aforementioned
countries. Additionally, passengers not having visible means of
support, and those who are suspected of being a danger to public
security, tranquillity or order may be refused entry to Luxembourg.
Moreover, it is advised that non-EEA passengers hold return or
onward tickets, and the necessary travel documentation for their
next destination, as refusal of entry upon arrival can lead to
serious difficulties and costs for passengers and transporting
airlines. NOTE: It is highly recommended that your passport has at
least six months validity remaining after your intended date of
departure from your travel destination. Immigration officials often
apply different rules to those stated by travel agents and official
Travel to and around Luxembourg is very safe and trouble free.
Take normal precautions against pick-pockets and petty theft.
Hotel and restaurant bills generally include a service charge in
Luxembourg. Porters and doormen in smarter hotels appreciate a tip
of EUR1 to EUR2 and taxi drivers expect a tip of around 10%.