Information & Facts
Car rental companies include Avis, Budget, Europcar and
City bus services 208 and 192 leave from the roundabout in front
of the passenger terminal, ferrying passengers regularly to the
city centre. Taxis are also available outside the arrivals hall and
take 20 minutes to get to the city centre. A shuttle train operates
between the airport and the city centre. The Kraków-Balice train
station is located 200m from the passenger terminal and operated a
daytime service every 30 minutes.
Tel: +48 (0) 12 639 33 01; or +48 (0) 12 639 33 22.
There are banks, bureaux de change and ATMs at the airport.
Other facilities include restaurants, bars, and shops, duty-free,
child facilities, tourist information and hotel reservations desk,
WiFi and a post office. A business lounge (60 zl) and VIP lounge is
also available. Disabled facilities are good; those with special
needs should contact their airline in advance.
The national language is Polish. English is widely
understood in tourist areas.
The official currency is Zloty (PLN), divided into 100 groszy.
Poland is essentially a 'cash country', and it is difficult to
negotiate credit cards and travellers cheques in the cities, and
well nigh impossible in rural areas. American Express, Diners Club,
Visa and MasterCard are, however, accepted in places frequented by
tourists. ATMs are also beginning to proliferate in Polish cities,
where the sign 'Bankomat' indicates them. Money (preferably US$ or
Euros) can be exchanged in the cities and larger towns at banks,
hotels or bureaux called 'kantors', which offer the best rates.
Banks are open Monday to Friday from 9am to 5pm and some are open
on Saturday till 1pm.