25 July 2015
Just back from Lanzarote for my first family holiday I would like to thank Joanna for all your help great place felt in safe hands will definitely be booking with them again great team very professional
29 April 2015
Sorry for not reverting before now.
Thank you very much for helping to organise the best family holiday we have ever been on. Really impressive, definitely return there next year.
Chat to you later this year or early next year to book the next holiday.
21 March 2015
I am writing to say a very big thank you to one of your staff members, Jade.
About ten days ago we had a death in the family and that family member was based in Cyprus and we needed to get to Cyprus as soon as possible. As you can imagine it was a stressful time for the family and as there are no direct flights to Cyprus this time of year, I had my concerns. However I rang your office and I spoke with Jade and she was so kind towards me on the phone when I explained to her what had happened.
My grandmother does not have the greatest mobility and was one of the passengers travelling, this put how many stop overs to a minimum. I had forgotten to advise Jade of the needs assistance we would need so I had to ring her back that evening to advise, which I was embarrassed about as I always book my grandparents holidays!! Jade said that there was no issue what so ever and she would sort that all out for me. They were worried about the transfer flights and the wheelchair assistance needed in all airports. My family have returned as of yesterday and have said that everything went so smoothly.
My grandparents are both 87 years of age and have spoken so highly to everyone of Jade and Abbey Travel that my granddad has said he will never look past Abbey Travel if ever they need or wish to go away again. This time has been our 3rd time to use your company, the next holiday is booked via yourselves for April to Lanzarote!! I wish to say thank you very much for the work that was done for me that day and the kindness Jade showed towards me. She is an assist to your company.
Kind Regards Danielle
06 October 2014
I travelled to Turkey izmir on the 13th September for 2 weeks and booked with a girl called Rachel. I just want to say how helpful she was in able to assist me in every way she could. She called me back at the exact time she said she would that's what you call dedicated to your job. She is a credit to your company (team) and look forward to booking with abbey travel for summer 2015 and Rachel will be the main reason il will be returning for her kindness and understanding and follow up emails.
Many thanks to Rachel and all at Abbey Travel for a great holiday.
03 October 2014
Thank you for your help and can I just say I have gone to other companies regarding this and I have to say your company has been the most efficient and professional in dealing with my booking.
King regards Louise
23 July 2014
Just back from a 3 day break in Paris with my wife for our first anniversary which was booked through Lisa. Can't thank Lisa enough for all her help from the moment I booked it to paying it off. She was absolutely brilliant and a fountain of knowledge with information about Paris and things to do and see over there as I had never visited Paris before. I will definitely be booking any future family holidays or city breaks with her.
16 June 2014
I just want to say thanks for organising our recent trip to Pefkos in Greece. We had a fantastic time. And I highly recommend the Lindia Thalassa studio / apt. in Pefkos, Rhodes. Again thanks. And we will definitely be booking more holidays with Abbey Travel, soon as possible hopefully.
29 April 2014
Just back from our week in the Polynesia Hotel, Benalmadena. We had a great week. We were able to upgrade to all inclusive on arrival. I would highly recommend anyone to do this as it’s a bit out from the main town and it is ideal with kids. The food choice was excellent and the hotel facilities amazing. Plenty to do, both inside and outside of the hotel. We had mixed weather but it really didn’t matter as the hotel had such good facilities. The private transfer was just brilliant and I would highly recommend anyone with small kids to pay the extra few euro as it made the whole journey very smooth. Thanks for all your help. And if a deal for this hotel ever comes up I would be grateful if you could let me know
Kind Regards, Kerrie Anne