Abbey Travel Customer Reviews
Read what our customers have to say about their experiences with Abbey Travel!
At Abbey Travel, we love hearing from our customers. Your feedback means the world to us because it helps us improve and reminds us why we do what we do. Nothing gives us more satisfaction than knowing you’ve had a great holiday and that we played a part in making it happen.
We’re proud when people tell us how professional, helpful, and passionate our team is. We always try to go the extra mile - making sure every trip feels seamless, stress-free, and personal to you. From planning the perfect getaway to staying in touch along the way, we care about the details that make your holiday special.
We also love when customers mention our team members by name. It shows us that the effort, warmth, and personal service we give really matter. Of course, sometimes small hiccups happen, but honest feedback helps us keep getting better.
The best part? Hearing that so many of you are already excited to book your next adventure with us. That’s what keeps us motivated every day.
| 👉 If you’ve travelled with us, we’d love to hear about your experience too! Please leave us a review on Trustpilot or Google. Your feedback helps us grow and helps future travellers choose their next holiday with confidence. |
| Reviewer | Date | Rating | Review |
|---|---|---|---|
| Deirdre O Callaghan | 2 Sep ‘25 | 5/5 | Excellent customer service. Excellent customer service, great knowledge and so friendly. |
| Chris | 2 Sep ‘25 | 4/5 | Very frank and friendly as always. |
| Cecil | 2 Sep ‘25 | 5/5 | Simple and straightforward to deal with. Every question or query answered promptly and clearly. |
| Darren | 5 Sep ‘25 | 5/5 | Trip to Monza F1 Grand Prix. Recently booked a trip to Monza for the F1 Grand Prix. The hotel was a very nice four-star in central Milan, 7-minute walk from the train station. Location was excellent and the seats provided for the 3 days were excellent, right at the pit exit. I would recommend Abbey Travel and will use them again. Big thank you to Paul for making this a special birthday gift for my son. |
| Linda O’Connor | 30 Aug ‘25 | 5/5 | The Best. Our experience was everything you would want from a travel agent. Jade was soooooo helpful and kind while dealing with two 'ol ones. Thank you Jade. |
| Jenny McKenna | 28 Aug ‘25 | 5/5 | Special thanks for Jacynta and Corie at Abbey Travel Swords. I had a wonderful experience in booking my trip to Disneyland Paris with Abbey Travel. They were extremely welcoming, helpful, and professional, offering detailed advice and options for my trip. |
| Anne Whelan | 18 Aug ‘25 | 5/5 | Travel agent Angela at Abbey Travel Nass. Very helpful. Following up with emails to keep me informed. Very willing and patient when I was asking questions. Have always travelled with Abbey Travel and feel I can trust them. |
| Rachel Fallon | 1 Aug ‘25 | 5/5 | Suzanne was wonderful person to deal with, easy process and very clear on the process. |
| Sharon Cusack | 2 Aug ‘25 | 5/5 | Michelle was lovely to deal with. |
| Patricia Mahon | 1 Aug ‘25 | 5/5 | Website easy to navigate. Trip arranged with no problems. Flight times as requested, so all in all a very easy experience. |
| Elaine | 19 Dec ‘24 | 5/5 | Thank you Suzanne and Abbey Travel. Our Lapland trip was absolutely magical… meeting Santa, husky sledding, reindeer rides, and the stunning snowy scenery. |
| AnnMarie | 1 Jul ‘25 | 5/5 | Awesome customer service. Tx so much Abbey Travel team!!! |
| Mary | 4 Jun ‘25 | 5/5 | I had a lovely and helpful chat with Linda—really nice and helpful. |
| Una Long | 10 Jun ‘25 | 5/5 | Easy to negotiate online app. Price was within the average rate compared to others. |
| Pauline Mulligan | 3 Jun ‘25 | 4/5 | Very quick and easy booking, no delay receiving information and documents. |
| Joanne | 10 Jun ‘25 | 5/5 | Miami Cruise Seascape. Michelle Hannigan organised everything and gave the best advice. Would not hesitate booking with Abbey Travel again. |
| Nicola Reidy | 3 Jun ‘25 | 5/5 | Many thanks Abbey Travel. Another wonderful trip made for us. Couldn’t be happier—excellent service. |
| Karen McCarthy | 4 Jun ‘25 | 5/5 | Kate McGillycuddy always goes the extra mile. An absolute pleasure to work with. |
| John Creedon | 3 Jun ‘25 | 5/5 | ABBEY TRAVEL KILLARNEY. Staff are always helpful and knowledgeable. Couldn't recommend them enough. |
| Robert Daly | 1 May ‘25 | 5/5 | Very helpful. Assistant went over and above to suit holiday needs for a large group. |